Business Systems & Automation Consulting

Make your business systems work together.

We identify the manual work and broken handoffs slowing your team down, then connect your CRM, website and everyday tools into a working process. From diagnosis and development to testing, training and support.

Send an enquiry↗
Speak directly with AndreiStart with one useful improvementYour systems, connected
FROM EVERYDAY FRICTIONTO A WORKING PROCESS
STUDIO BASE DESIGNSBDCONNECTED BUSINESS SYSTEMS
WEBSITEnew enquiry
CRMone customer record
AUTOMATIONrepeated work
AI & ASSISTANTSfirst response
YOUR TEAMclear next step
NO LOST HANDOFFS
Where work gets stuck

Your team should not have to hold your systems together.

Start with a recurring problem your team can describe. We trace the process, find the gaps and agree what is worth improving.

The same information, entered again

Your team moves details between forms, spreadsheets and CRM. Routine admin takes time and creates opportunities for mistakes.

Work gets lost between people

An enquiry, approval or task waits because nobody owns the next step. We connect the handoff, responsibility and follow-up.

You have tools, but no clear picture

Customer information and progress live in different places. We work out which system should hold the record and how the others should connect.

Working implementation

Website, CRM and integrations for MOMA LIV

Customer enquiries, qualification and CRM handoff in one workflow. See what was delivered.

CASE / 001Implemented and runningmomaliv.ge ↗
Explore the handoff
Instagram

A customer starts a conversation

The message enters one shared process.

MOMA LIV · Instagram → Bitrix24

From website to partner CRMs: a connected system for MOMA LIV.

For MOMA LIV, a property developer in Georgia averaging around US$500,000 in monthly sales, we built the website and implemented CRM and lead handling. We connected Meta accounts and integrated additional companies and their CRM systems with the developer. The solution is live and in use.

  • MOMA LIV website design and development
  • CRM and lead handling implemented
  • Meta accounts connected
  • Partner companies and CRM systems integrated
Read the full case study↗
Your project starts here

Tell us what your business needs.

Leave your details and Andrei will contact you to discuss the task and next steps. Prefer to ask a question first? Use the chat.

  • No technical brief needed
  • A direct contact who coordinates the work
  • Scope and price agreed before implementation

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How delivery works

You explain the problem. We show the plan and deliver the solution.

01

Show us the process

You explain where work starts, who handles it, which tools are involved and where it slows down or fails.

02

Agree the first result

We define what will change, what is included, required access, risks, price and how both sides will test success.

03

Build and demonstrate

We deliver in stages and show working scenarios while there is still time to correct decisions.

04

Launch and support

We test with your team, release to production, monitor the agreed workflow and document recovery and handover.

How we design the workflow

First map the work. Then choose the technology.

We identify where a request begins, what information it needs, where people copy or wait, which system owns the record and when a person must decide.

Use rules for repeatable steps, AI for unstructured information and people for decisions with real consequences.

See how connected systems help your team.

01 / 05
One connected workflow

Stop moving the same customer data between disconnected tools.

We connect your website, inbox, CRM and internal systems so a lead or task enters once, keeps its context and reaches the right person.

  • Fewer manual transfers
  • Context stays with the customer
  • A clear next owner
02 / 05
Faster first response

Respond while the customer is still ready to act.

A new enquiry can be acknowledged, qualified and recorded automatically. Your manager receives the conversation, contact details and next action — not an empty notification.

  • A fast first reply
  • Questions your team approves
  • Complete CRM handoff
Continue to services ↓
Three ways to start

Start with the outcome closest to your problem.

SBD / CORE SOLUTIONS

01
Consulting & implementation

Business systems and automation

Map the process, connect CRM and everyday tools, and build the integrations or internal software the work needs.

For repeated admin, disconnected tools and unclear handoffsSee what is included↗
02
Customer enquiries

First Line AI

Handle the first response, collect approved qualification details and pass a complete record to your team.

For businesses with an existing flow of enquiriesSee what is included↗
03
Web & connected systems

Websites and connected business systems

Build or improve the website, forms, analytics and CRM connections as part of a complete customer journey.

For a new service, campaign or a better digital setupSee what is included↗

Have a project in mind?

Send an enquiry↗
Official Kommo partner badgeOfficial Hostinger partner badge

Tools chosen for your business.

Official Kommo and Hostinger partnerships complement our work across CRM, web development and automation. We start with your current systems and recommend new tools when the process needs them.

Scope and investment

A clear first step. A price agreed before the build.

The first conversation is free. We discuss your priorities and budget, then explain the right next step. You receive a written scope, price and acceptance criteria before committing to implementation.

01

First conversation

Free · 20–30 min

Meet Andrei, explain what is getting in the way and decide whether working together makes sense.

02

Discovery when needed

Agreed fee

For complex work, a paid discovery produces a process map, priorities and an implementation plan. We agree the fee first.

03

Build and support

Scoped to the work

Start with one useful result. Integrations, delivery stages, external costs and ongoing support are agreed in the proposal.

Portrait of Andrei Kriksman, Founder and Business Solutions ArchitectAndrei KriksmanFounder / Business Solutions Architect
Founder-led delivery · Digital experience since 2008

Andrei Kriksman — Founder & Business Solutions Architect.

Andrei brings experience in websites, CRM integration and business automation dating back to 2008. You work directly with the person who understands the problem, designs the solution and leads the implementation.

See what is included↗
Web design, development & connected systems

Need a better website too? We can build it.

Our experience spans websites, ecommerce, analytics and API integrations. When the project needs a stronger digital front end, we can design and develop it alongside the systems that handle the work behind it.

CAMPAIGNS

Advertising landing pages

A focused page with a clear offer, responsive design, enquiry form and measurement for your campaign.

BUSINESS WEBSITES

Websites built around your customers

Clear content, considered design and useful journeys for visitors on desktop and mobile.

CONNECTED SYSTEMS

Beyond the website

Connect forms and customer portals to CRM, internal tools, reporting and the workflows your team relies on.

SBD / WEB & SYSTEMS

A landing page can be a focused project. A larger website or business system gets its own scope. We agree the design, content, integrations and acceptance checks before development.

Before we build

What clients usually ask before we start.

01Can you work with our existing CRM and tools?+

Usually. We first confirm that the required APIs, permissions and data are available. If an important connection is unreliable or impossible, we tell you before fixing the scope and timeline.

02Do we need a new VPS?+

Not always. For custom production systems, we usually recommend an account your company controls because it makes access, backups and a future handover clearer.

03Why not use the AI already included in our CRM?+

We use built-in features when they solve the problem. Custom work becomes useful when the process also crosses websites, email, documents, approvals or other databases.

04Does support include every new automation we request?+

No. Support covers the agreed live system. New workflows are estimated separately or built from an agreed monthly improvement allowance.

05Can you guarantee more sales?+

We cannot honestly guarantee revenue. We can agree measurable operational results — for example response routing, CRM recording, alert delivery and recovery — and test them before launch.

A conversation about your business

What would you like to work better?

You do not need a technical brief. Tell us what slows the team down. We will agree a time to talk and give you a practical next step.

Send an enquiry↗