A website, customer enquiries and partner CRMs working together.
For MOMA LIV, a property developer in Georgia, we built the website, implemented enquiry handling and connected CRM with Meta accounts and partner companies. The system is implemented and in use.
A customer starts a conversation
The message enters one shared process.
The task: connect enquiries with the sales team
The developer’s sales operation involves a website, communication channels, its own CRM and partner companies. We took responsibility for development and the integrations between them.
The website: introducing the development
We designed and developed the MOMA LIV website to present the developer and its properties. Website delivery formed part of our work on the project.
Enquiries: from the first message to CRM
We implemented CRM and inbound enquiry handling and connected Meta accounts. In the live Instagram workflow, the assistant responds, qualifies the enquiry and passes contact details and conversation context to a manager in Bitrix24.
- Enquiries enter the working process.
- Qualification details and conversation history stay with the customer.
- The manager receives the information needed to continue.
Partners: connecting companies and their CRMs
We integrated additional companies and their CRM systems with the developer, enabling data to move between the participants in the sales process.
The result: systems in use by an operating business
MOMA LIV uses the website and integrations we delivered. Enquiries reach managers with their context intact, and partner companies are connected to the developer’s systems.
- Website designed, developed and launched.
- CRM, lead handling and Meta accounts connected.
- Partner company integrations implemented.